Privacy Policy

Introduction

Union Accounting & Auditing LLC ("Union AA", "we", "our", or "us"), established in 1987 and licensed under the laws of the United Arab Emirates, is committed to protecting the privacy and confidentiality of all personal and business information entrusted to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you engage our services, visit our website at unionaa.com, or communicate with us through any channel.

By using our website or engaging our professional services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information depending on the nature of your engagement with us:

Personal Information

• Full name, designation, and contact details (phone, email, address)
• Emirates ID, passport, or other government-issued identification where required by law or for service delivery
• Authorised signatory and ownership information for corporate clients

Financial and Business Information

• Financial statements, accounting records, and transactional data
• Tax Registration Numbers (TRN), Corporate Tax details, and VAT records
• Bank account information and audit-related documentation
• Company incorporation documents and regulatory filings

Website and Communication Data

• IP address, browser type, and usage data when visiting our website
• Enquiries and messages submitted through our contact form or email
• Call records where consent has been obtained

How We Use Your Information

We use the information collected for the following purposes:

• To deliver professional services including audit, accounting, tax advisory, company formation, liquidation, and business support
• To comply with applicable UAE laws including FTA regulations, Ministry of Economy requirements, and Anti-Money Laundering (AML) obligations
• To communicate service updates, proposals, and relevant regulatory changes
• To respond to enquiries and provide consultation
• To maintain accurate professional records in accordance with our licensing obligations
• To improve our website and service quality

Legal Basis for Processing

As a licensed accounting and auditing firm regulated in the UAE, our processing of personal data is based on:

• Contractual necessity — to perform the professional services you engage us for
• Legal obligation — to comply with UAE laws, FTA directives, AML regulations, and Ministry of Economy requirements
• Legitimate interest — to manage and improve our professional practice
• Consent — where you have explicitly provided consent for a specific purpose

Confidentiality of Client Information

We uphold strict professional confidentiality standards in accordance with the International Ethics Standards Board for Accountants (IESBA) Code of Ethics and UAE professional regulations. Client financial records, audit findings, and advisory communications are treated with the highest level of confidentiality and are not disclosed to third parties except:

• When required by UAE law or a regulatory authority
• When necessary to deliver the agreed services (e.g., coordinating with the FTA on tax matters)
• With your explicit written consent
• As part of our obligations as a member of Integra International, subject to applicable confidentiality agreements

Data Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Regulatory authorities — the FTA, Ministry of Economy, UAE courts, or other competent bodies where legally required
• Integra International — our global network, under strict confidentiality protocols
• Service providers — third-party technology and infrastructure providers who support our operations, under data processing agreements
• Legal and professional advisors — where necessary in the course of service delivery

Data Retention

We retain client records and related personal data for the minimum period required by UAE law. In most cases, financial and audit records are retained for a minimum of five (5) years from the date of engagement or as otherwise required by applicable regulations.

After the applicable retention period, records are securely destroyed or anonymised in accordance with professional standards.

Data Security

Union AA implements appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These include:

• Secure document management systems and encrypted communications
• Role-based access controls limiting data access to authorised personnel only
• Staff confidentiality obligations and professional ethics training
• Regular review of security procedures in line with best practice

While we take every reasonable precaution, no method of transmission over the internet is entirely secure. We encourage clients to communicate sensitive documents through our official channels.

Your Rights

Subject to applicable UAE law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of information where it is no longer required, subject to our legal retention obligations
• Withdraw consent where processing is based solely on consent

To exercise any of these rights, please contact us at info@unionaa.com. We will respond within a reasonable timeframe and in accordance with applicable law.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors interact with the site and to improve user experience. Cookies are small text files stored on your device that help us recognise returning visitors and analyse traffic patterns.

You may adjust your browser settings to refuse cookies at any time, though this may affect the functionality of certain website features. By continuing to use our website without changing your cookie settings, you consent to our use of cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on our website with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy, please reach out to us: